About CHRA
The Community Housing Regulatory Authority (CHRA) registers and regulates Community Housing Providers (CHPs). We work to ensure that their tenants are appropriately housed and support the growth of a fair, efficient and transparent community housing sector.
What we do
CHRA works with CHPs who wish to provide quality social and/or affordable rental housing for those in need. Our role includes registering CHPs as well as engaging with registered providers to monitor their performance and intervene if required. Read more about what we do.
About the CHRA Register
One of CHRA’s functions is to maintain a public, searchable register of all registered CHPs.
Its purpose is to ensure that registration and regulation of CHPs is as transparent as possible and enables social housing tenants to make informed housing choices. Find out more about the CHRA register.
Community housing legislation
One of the requirements for becoming a registered CHP is that you are able to demonstrate compliance with relevant legislation in your policies, processes and systems for managing social and/or affordable rental housing. The following legislation is relevant to (but not limited to) community housing and/or CHRA’s functions and powers:
- Public and Community Housing Management (Community Housing Provider) Regulations 2014 (external link)
- Public and Community Housing Management Act 1992 No 76 (as at 01 April 2019) Public Act Part 10 Regulatory Authority(external link)
- Social Housing Reform (Pubic and Community Housing Management Act Amendment) Act 2013 Commencement Order (external link)
- Building Act 2004(external link)
- Privacy Act 1993(external link)
- Residential Tenancies Act 1986 (external link)
Complaints, disputes and appeals
Information for tenants and CHPs on making complaints, resolving disputes and appealing CHRA registration decisions.